| Updated On | : 20-04-2024 |
| Reference No. | : | KSF060435 |
| Job Type | : | Full Time |
| Job Location | : | MahaAungmye Township , Mandalay |
| Salary/Benefits | : | 450,000 ~ 550,000 |
| Industry/Business | : | Automobile |
| For more details | : | 09 964 900 995 |
• Any graduated/Degree or Diploma in (MC/MP) Engineering
• Good computer skills.
• Minimum (4) years working experience in the automotive workshop.
• Supervisory working experience is preferred.
• Profound knowledge of relevant Aftersales IT tools (e.g. WIS, STAR Diagnosis).
• Basic knowledge of statutory health, safety and legal regulations.
• People management skills and Interpersonal skills.
• Approach, greet, and aid customers
• Perform vehicle inspection and/or test drive
• Recommended repair scope and/or service measures/recall and provide repair cost/time estimate
• Explain coverage of warranty and good will claims
• Provide customer mobility options during job order acceptance
• Promoted actively further Aftersales services and products
• Keep customer schedule commitments/obtain approval and inform the customer promptly about possible changes
• Coordinate with Quality Assurance that the correct work has been performed
• Issue preform invoice and ensure that all relevant paperwork is completed
• Handover customer vehicle in a professional manner and explain invoice
• Handle customer complaints as well as escalate special cases to Assistant Service Manager
• Implement customer lifecycle follow up measures such as regular maintenance reminders to increase customer loyalty
• Facilitate update of customer database and records with relevant Aftersales information
• Daily/weekly reporting preparing and report to line managers
• Parts Auditing and store maintenance with fully responsibility
• Responsible for front office/reception for all jobs and reporting, supervising and as per the dealer requirements
• Event organization and handling implementation with line managers
• Another assign by HOD
Business : Automobile Company
Location : MahaAungmye Township, Mandalay
Working Hours : 9:00 AM to 5:00 PM
Off Days : Saturday, Sunday and Gazette Holidays
Benefits : Phone Allowance, Transportation Allowance
* Email your CV (Microsoft Word) to cv@mascotmyanmar.com, describing
“Service Advisor Supervisor - KSF060435” in the Subject of the email.
Email ပို့လျှင် Subject တွင် “Service Advisor Supervisor - KSF060435” ဟု ဖော်ပြပေးပါရန် မေတ္တာရပ်ခံအပ်ပါသည် ။
