| Posted | : 14-08-2024 |
| Reference No. | : | WMN130839 |
| Job Type | : | Full Time |
| Job Location | : | Mandalay |
| Salary/Benefits | : | Negotiable |
| Industry/Business | : | Hostel |
| For more details | : | 09 88 33 55 894 |
• Any graduate or diploma in hotel and restaurant management or other related field.
• Fluent in Myanmar and English language – both written and spoken.
• Must be able to use computer.
• Minimum of (2) years of experience in similar position.
• Previous experience in using hotel management software’s, Telephone Switch board.
• Good interpersonal skills.
• Good in Leadership, Process Improvement & Administration skill.
• Supervises all front office service by making sure that these services are available and carried out with the utmost efficiency.
• Assigns and Approves Duty roster for all front desk staffs.
• Evaluates front office operation and procedures and suggests improvements to General Manager.
• Ensures all VIP’s rooms are blocked and inspected.
• Ensures that all personnel are well groomed at all times.
• Ensures a smooth traffic flow and daily operation.
• Ensures that all information on restaurants, hotel facilities, emergency telephone numbers and other miscellaneous numbers are kept up to date at all times.
• Ensures that all guest requests, requirements and complaints are attended and promptly handled in the correct manner.
• In coordination with housekeeping and Properties Management Team., ensures the cleanliness and tidiness of Amarapura areas.
• Oversees and directs all aspects of Guest areas.
• Ensures that policies, procedures and values are clearly understood and followed through.
• Assists/relieves Service Managers for performing his/her duties.
• Conducts departmental training in accordance with company requirements.
• Guest Recognition
• Customer Delight and Retention
• Performance Monitor
• Value for Money
• Service Standards
• Marketing Focus
• To attend daily operation briefing in the absence of General Manager.
• Food safety management system (FSMS): is fully aware of and complies with the hotel’s FSMS policy and established rules and guidelines.
Business : Hostel
Location : Amarapura, Mandalay
* Email your CV (Microsoft Word) to cv@mascotmyanmar.com, describing
“Duty Manager - WMN130839” in the Subject of the email.
Email ပို့လျှင် Subject တွင် “Duty Manager - WMN130839” ဟု ဖော်ပြပေးပါရန် မေတ္တာရပ်ခံအပ်ပါသည် ။
