Customer Service Specialist (M)
Updated On    :    19-02-2024
Reference No. : EAU150625
Job Type : Full Time
Job Location : Thilawa Industrial Zone , Yangon
Salary/Benefits : Up to 600,000
Industry/Business : Factory
For more details : 09 88 11 88 965

Job Requirements/Job Information

• Any graduate
• Age under (30) years.
• Good communication skill in English.
• Able to use Computer Microsoft (Word, Excel, Internet & Email) and
Adobe Photoshop application.
• Minimum (2) years’ experience in Customer Service related background in any sector especially in After Sales Service.
• Good Personality, Good Hygiene & Grooming.
• More preferred for positive attitude, a can-do attitude, willing to learn, obedient & hard working.
• Accommodation will be provided if necessary. 

Job Description

• Respond to customer queries in a timely and accurate way
• Identify the root cause of complaints nature and works closely with
internal teams to solve problems and respond to customer requests and questions. Responsible for handling escalated phone calls, complaints, and other situations.
• Update on internal database with technical issue and useful
discussion with customer
• Ensure the inventory stocks and delivery schedules are in align and
are delivered to customer in timely manner
• Develops relationships with customers.
• Prepares reports for decision-making.
• Other duties as Assigned

About the Company

Business : Factory
Location : Thilawa SEZ, Thanlyin Township, Yangon
Working Hours : 8:00 AM to 5:30 PM
Off Days : Saturday, Sunday and Gazette Holidays
Ferry provided.

* Email your CV (Microsoft Word) to cv@mascotmyanmar.com, describing “Customer Service Specialist - EAU150625” in the Subject of the email.
Email ပို့လျှင် Subject တွင် “Customer Service Specialist - EAU150625” ဟု ဖော်ပြပေးပါရန် မေတ္တာရပ်ခံအပ်ပါသည် ။

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