| Updated On | : 07-11-2023 |
| Reference No. | : | EMF231023 |
| Job Type | : | Full Time |
| Job Location | : | Thingangyun Township , Yangon |
| Salary/Benefits | : | 900,000 |
| Industry/Business | : | Travel & Tours |
| For more details | : | 09 88 11 88 965 |
• Bachelor's degree in a relevant field, such as hospitality, tourism, or business administration.
• Extensive experience in airline ticketing and reservations, with a background in ticketing software and CRS (Computer Reservation System).
• Must have Certificate with ticketing system.
• English language skill is a must and other language is preferable especially in Thailand and Japanese Languages.
• A minimum of (5) years’ experience in equivalent field.
• Proven experience in ticketing management role with the travel and tour industry.
• Comprehensive knowledge of airline regulations, fare rules, and ticketing policies.
• Excellent communication skills, persuasive and goal oriented.
• Must have knowledge on international ticketing.
• Strategic thinking and problem-solving skills.
• Ability to multitask, prioritize, and manage time efficiently.
• Excellent presentation skill.
• Develop and implement sales strategies to maximize ticket sales, and collaborate with sales teams.
• Analyze and create regular sales reports and provide insights to the management team regarding sales trends, customer preferences, and other relevant data.
• Monitor and analyze the performance of the ticketing team,
identifying areas for improvement and implementing changes to enhance efficiency.
• Prepare and present regular reports on ticketing sales, bookings,
and customer feedback to Management.
• Oversee the ticketing and reservation process, ensuring the accuracy and completeness of bookings and ticket issuances.
• Handle complex ticketing requests and resolve issues that require
managerial attention.
• Suggest knowledgeable insight about updates on airline fairs,
promotions, and pricing structures to provide customers with the best deals.
• Oversee all ticketing and booking documentation is completed
accurately and complies with airline and industry regulations.
• Oversee payment handling procedures, including cash, credit card,
and other forms of payment, ensuring for security and accuracy.
• Monitor and maintain financial records.
• Monitor ticket inventory levels, ensure proper allocation of
tickets, and implement strategies to prevent overbooking or under
booking.
• Build the positive relationship with various airlines, travel
agencies, and other partners to secure the best possible rates and
schedules for clients.
• Manage the process of ticket refunds and exchanges, ensuring that it is done in accordance with the company's policies and industry standards.
• Work closely with the finance department to ensure accurate and
timely revenue reconciliation and to manage financial aspects related to ticketing operations.
Business : Travel & Tours Company
Location : Thingangyun Township, Yangon
Working Hours : 8:30 AM to 5:00 PM
Off Days : Saturday (Half Day), Sunday and Gazette Holidays
* Email your CV (Microsoft Word) to cv@mascotmyanmar.com, describing
“Ticketing Manager - EMF231023” in the Subject of the email.
Email ပို့လျှင် Subject တွင် “Ticketing Manager - EMF231023” ဟု ဖော်ပြပေးပါရန် မေတ္တာရပ်ခံအပ်ပါသည် ။
