After Sales Service Training Specialist (M/F)
Posted    :    10-01-2024
Reference No. : SSF100137
Job Type : Full Time
Job Location : Kamayut Township , Yangon
Salary/Benefits : 6 ~ 10 Lakhs
Industry/Business : Smart Blackboard
For more details : 09 752 770 991

Job Requirements/Job Information

• Any graduate.

• Age above (25) years old.

• Must be proficient in PowerPoint advanced level.

• Minimum (3) years of teaching experience in International School (Primary or Secondary).

• Communicate level in English.

• Good at communication.


Job Description

Training Program Development

Collaborate with product development and sales teams to understand product features, updates, and common issues. Design and develop comprehensive training materials, lesson plans, including manuals, videos, presentations, and other resources. (Minimum one lessons plan per day for different curriculum and subjects)

 

Customer Training

Conduct on-site and virtual training sessions for customers, ensuring a thorough understanding of product functionalities. Provide hands-on demonstrations and simulations to enhance customer learning.


Customer Surveys Feedback & Continuous Improvement

Gather feedback from teachers, principal, and education institutes to identify areas for improvement in advanced education level and training programs. Collaborate with sales teams to implement improvements and updates based on feedback.

 

Documentation

Create and maintain documentation for training programs, user guides, and troubleshooting procedures. Regularly update training materials, lesson plan and different curriculum to reflect product updates and improvements.

 

Onsite or Remote Support

Go to customer sites or provide remote support, troubleshooting issues and offering guidance as needed.


About the Company

Business : Smart Blackboard Company
Location : Times City, Kamayut Township, Yangon
Off Days : One day per week

* Email your CV (Microsoft Word) to cv@mascotmyanmar.com, describing “After Sales Service Training Specialist - SSF100137” in the Subject of the email.
Email ပို့လျှင် Subject တွင် “After Sales Service Training Specialist - SSF100137” ဟု ဖော်ပြပေးပါရန် မေတ္တာရပ်ခံအပ်ပါသည် ။

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